Manage Enquiries - Sellers

Created by srinivas varma, Modified on Tue, 17 Jan, 2023 at 4:27 PM by srinivas varma

Follow the below mentioned steps to manage your enquiries 


  • Click on the enquiry tab in the menu options.
  • Here you will see all the enquiries that buyers have for the goods you are selling.
  • You can monitor the enquiries by scrolling through the list of enquiries or use the filters to drill down on a specific enquiry that you want to examine.
  • Clicking on the enquiry will take you to the chat room specific to that enquiry where you can offer a negotiated price to the buyer based on the discussion.
  • You may offer a custom price to the buyer on request by clicking on the "revise offer" button on the top right of the chat box. You can enter the price per unit, qty and remark(any comments or terms you want to enter) and send it across to the Buyer
  • If the buyer accepts the new pricing and terms they can accept the order in their chat and the enquiry will be moved to the orders tab

Please note that agents will only receive enquiries for the products that have been assigned to them.

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